M Journey mobile application provides ease of banking services at your fingertips
Services Offered
| Access Using Biometric Only | Access Using Username and Password |
|---|---|
| • Account Summary • Account Detail • Mailbox • Transaction History |
• Account Summary • Account Detail • Biometric Login maintenance • Change Password • Device Maintenance • DuitNow ID (Registration & Maintenance) • Mailbox • M Journey Key (Secure Token) Maintenance • My Profile • Payments (Own Financing, Other Financing, JomPay) • Transfers (DuitNow, Own Account, Other MBSB Bank Account, Instant Transfer, IBG) • Term Deposit Placements/ Withdrawals • Transaction History |
Provides various security features such as:
• The mobile device can only be tied to your M Journey Individual Online Banking access (i.e. username(s)).
• Access to banking services is protected by a secured login procedure using security image and phrase to ensure app is connected to the official MBSB Bank site.
• Only 1 login session is allowed per M Journey Individual Online Banking access (i.e. specific username & password). If the same M Journey Individual Online Banking access is used to login from another device, the current session will be terminated when trying to perform a monetary transaction.
• Sensitive data such as password or transaction information will be transmitted on public network through secured protocols SSL, TLS and HTTPS.
The minimum mobile device requirements to use the app are:
• The mobile device must not be jail broken or rooted.
• Internet connection
• The supported mobile platform and version is as follows:
| iOS | Android |
|---|---|
| iOS version 13 and above | Android 11 and above. |
Services/Functions Not Available To Customer During Night Mode:
The following are the services/functions not available during night mode (start time of night mode is 12.00am and end time of night mode is 5.00am) for RIB customer:-
I. Financing Payment
II. TD-i Placement
III. TD-i Withdrawal
IV. Transaction History for CASA and Financing
Download MBSB Bank M Journey Mobile Application
Services Operating Hours, Limits, Fees & Charges
Description |
M Journey Mobile App (MB) |
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| A. INTRABANK (Within MBSB Bank) | ||||||||||||||||||||||||||
| Fees and Charges (RM per transaction) | FOC | |||||||||||||||||||||||||
| Daily Transaction Limit (RM per account per day) | Resident
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Non-Resident
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| Payment Reference: Availability of payer's and beneficiary's name with payment reference in beneficiary's and payer's bank statement respectively | YES | |||||||||||||||||||||||||
| Future-Dated Payments | YES | |||||||||||||||||||||||||
| Operating Hours | 24/7 | |||||||||||||||||||||||||
| Crediting Time | Business Day: Immediate Non-Business Day: Immediate |
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| Refund Time for Unsuccessful Transaction | NA | |||||||||||||||||||||||||
| B. INTERBANK GIRO (IBG) (To Other Banks Within Malaysia) | ||||||||||||||||||||||||||
| Fees and Charges (RM per transaction) | FOC | |||||||||||||||||||||||||
| Daily Transaction Limit (RM per account per day) | Resident
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Non-Resident
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| Payment Reference: Availability of payer's and beneficiary's name with payment reference in beneficiary's and payer's bank statement respectively | YES | |||||||||||||||||||||||||
| Future-Dated Payments | YES | |||||||||||||||||||||||||
| Operating Hours | 24/7 | |||||||||||||||||||||||||
| Crediting Time |
*Note: If the future dated payment falls on non-business day, it will be processed on the next business day. |
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| Refund Time for Unsuccessful Transaction |
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| C. DUITNOW SERVICES (Duitnow Transfer, DuitNow QR and DuitNow OBW) | ||||||||||||||||||||||||||
| Fees and Charges (RM per transaction) | FOC | |||||||||||||||||||||||||
| Daily Transaction Limit (RM per account per day) | Resident Up to 50,000.00 (combined limit with IBG, Intrabank, IBG and e banking means except ATM/CRM |
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| Non-Resident Up to 10,000.00 of combined limit with IBG, Intrabank, IBG and e banking means except ATM/CRM |
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| Payment Reference: Availability of payer's and beneficiary's name with payment reference in beneficiary's and payer's bank statement respectively | YES | |||||||||||||||||||||||||
| Future-Dated Payments | YES | |||||||||||||||||||||||||
| Operating Hours | 24/7 | |||||||||||||||||||||||||
| Crediting Time | Business Day: Immediate Non-Business Day: Immediate |
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| Refund Time for Unsuccessful Transaction | N/A | |||||||||||||||||||||||||
NOTES:
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LIMITS ARE BASED ON PAYNET’S PREVAILING REGULATIONS, “BNM FEA DEPARTMENT’S DIRECTION TO FINANCIAL INSTITUTIONS (BNM/RH/CIR 000-2)” DOCUMENT ISSUED ON 28/06/2013 AND SUBJECT TO CHANGES.
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FEES AND CHARGES ARE BASED ON “BNM CIRCULAR ON MEASURES TO ACCELERATE THE MIGRATION TO ELECTRONIC PAYMENTS FOR THE BANKING SECTOR” AND SUBJECT TO CHANGES.
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DURING "NIGHT MODE" i.e. BETWEEN 12.00AM TO 5.00AM, THE FOLLOWING TRANSACTIONS CANNOT BE PERFORMED:
M Journey Mobile App (MB)
Transaction History for CASA & Financing Products
TD-i Placement
TD-i Withdrawal
Payment for Financing Account
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BUSINESS DAY REFERS TO BUSINESS DAY IN FEDERAL TERRITORY (MONDAY – FRIDAY).
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NON-BUSINESS DAY REFERS TO SATURDAY, SUNDAY AND FEDERAL TERRITORY PUBLIC HOLIDAYS.
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FOC = FREE OF CHARGE